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General Terms and Conditions

1. Scope
These general terms and conditions apply to all orders placed by consumers and businesses via the webshop www.garagerek.nl .

A consumer is a natural person who acts for purposes outside his business or professional activity. An entrepreneur is a natural or legal person who acts in the exercise of his commercial or independent professional activity.

For entrepreneurs: deviating or supplementary terms and conditions of the entrepreneur are expressly rejected, unless we have agreed to these terms and conditions in writing and explicitly.

2. Contracting party and conclusion of the agreement
The purchase agreement is concluded with Garagerek.nl.

By placing products on our website, we make a binding offer to enter into a purchase agreement. You may place products in the shopping cart without obligation and correct your details before finalizing the order. The agreement is concluded the moment you click the order button. You will subsequently receive a confirmation of your order by email.

3. Contract language and data storage
The contract language is Dutch. The text of the agreement is stored by us. You will receive a confirmation by email with the order details and a copy of these general terms and conditions.

4. Delivery of standard systems
We deliver exclusively by post or courier to the delivery address you provide. Product collection is possible by appointment. Delivery to PO box addresses or parcel stations is excluded.

5. Payment
We offer the following payment methods:

  • Prepayment by bank

You will receive payment details and instructions during the ordering process or by email. The order will be put into production upon receipt of full payment.

6. Right of withdrawal
Consumers have a statutory right of withdrawal of 14 days. However, as soon as your order has been put into production, your statutory right of withdrawal expires.

7. Transport damage
Inspect the delivery immediately upon receipt. In the event of visible transport damage, we request that you report this to the delivery driver and contact us. Failure to report damage does not affect your statutory rights, but it helps us recover damages from carriers.

8. Warranty and liability
The statutory warranty applies. In the event of defects, you are entitled to repair or replacement. Entrepreneurs must report defects within a reasonable time after discovery. Our liability is limited to damage caused by intent or gross negligence.

If the products supplied by Garagerek.nl are assembled, installed, or modified by the customer themselves or by a third party engaged by the customer, this is done entirely at the customer's expense and risk.

Garagerek.nl is not liable for any damage, direct or indirect, arising from incorrect, careless, or non-conforming assembly, installation, fastening, modification, or use of the delivered products by the customer or by third parties. This includes, but is not limited to, damage to the vehicle, the inventory, transported goods, or persons.

The customer is solely responsible for assessing whether the construction, mounting points, and load-bearing capacity of the camper or camper garage are suitable for the installation and use of the delivered product. Any installation advice, manuals, or instructions from Garagerek.nl are for informational purposes only and do not relieve the customer of this responsibility.

9. Dispute Resolution
We are not obliged and not willing to participate in dispute proceedings before a dispute resolution committee. You can submit your complaint via our contact page.

10. Applicable law and competent court
All agreements are governed exclusively by Dutch law. For business customers, the following applies: disputes shall be submitted exclusively to the competent court in the district where Garagerek.nl is established.

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